There has been a significant issue reported with the Vodafone network in Italy, particularly concerning the data traffic. Thousands of Vodafone users have reported difficulties in connecting to the mobile network service. This issue has been widely reported on the internet, as evidenced by the high volume of reports seen on the downdetector.it website.
The site provides a breakdown of the issues reported by the users. According to the data, 77% of the reported issues are related to ‘problems on the mobile network’. There are also reports of ‘no signal’ and a ‘total blackout’, amounting to 13% and 10% of the total complaints respectively. The issue is not limited to Vodafone users only, but also extends to Ho and Poste Mobile users.
The issue seems to be more pronounced in the larger cities. Several reports have come from Rome, Milan, Turin, Naples, and Bari, indicating that these areas might be the most affected.
In a response to this issue, Vodafone extended its apologies to its customers who have been affected by disruptions in voice and data traffic on its 4G technology. The company has released a statement, stating that it has promptly intervened to restore the service. The restoration process commenced from 2.30pm on the same day.